1. Introduction
At GamePlex, we take your privacy seriously. This Privacy Policy complies with the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). This document explains how we collect, use, disclose, and safeguard your information when you visit our website. By using GamePlex, you consent to the data practices described in this policy.
2. Data Controller Information
Data Controller: GamePlex Co., Ltd.
Registered Address: Virtual Business Address, Online Digital Platform
Contact Email: [email protected]
The Data Controller is responsible for all personal data processing activities on this website in accordance with applicable data protection laws.
3. Data Protection Officer (DPO)
For all privacy, data protection, GDPR and CCPA related inquiries, complaints or data subject requests, please contact our Data Protection Officer:
4. Legal Basis for Data Processing
We process your personal data based on the following legal grounds under GDPR and applicable laws:
- Consent: Where you have explicitly given consent for cookies, analytics and marketing activities.
- Legitimate Interest: For operating, maintaining, securing and optimizing our website and services.
- Contract Performance: To provide the website services you request when accessing our platform.
- Legal Compliance: To meet statutory and regulatory obligations.
5. Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when contacting us, including:
- Name and email address (when you use our contact form)
- Messages and feedback you send to us
Automatically Collected Information
When you visit GamePlex, we automatically collect certain information about your device and usage, including:
- Browser type and version
- Operating system
- IP address and general location (country/city level)
- Pages visited and time spent on the Platform
- Referring website or source
- Device type and screen resolution
6. Data Retention Periods
We only retain personal data for as long as necessary to fulfill the purposes for which it was collected:
- User submitted contact data: Retained for 24 months after last interaction for support purposes, then securely deleted.
- Analytics & usage data: Retained for 12 months for website performance analysis.
- Cookie related data: Stored on your device per cookie lifetime; essential cookies persist for session duration, preference cookies up to 12 months.
- System logs: Retained for 90 days for security and troubleshooting, then purged.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:
- Essential Cookies: Required for the Platform to function properly
- Analytics Cookies: Help us understand how users interact with the Platform (e.g., Google Analytics)
- Preference Cookies: Remember your settings and preferences
- Advertising Cookies: Used by our advertising partners to deliver relevant ads
You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the Platform. Your cookie choices are stored locally on your device.
8. How We Use Your Information
We use the collected information for the following purposes:
- To operate, maintain, and improve the Platform
- To respond to your inquiries and provide customer support
- To analyze usage patterns and optimize user experience
- To detect, prevent, and address technical issues
- To comply with legal obligations
- To deliver relevant advertisements through our advertising partners
- To send administrative information, such as updates to our policies
9. Data Sharing and Disclosure
We do not sell your personal information. We may share data in the following circumstances:
- Service Providers: With third-party vendors who help us operate the Platform (hosting, analytics, advertising)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition of assets
- With Your Consent: When you explicitly authorize us to share information
10. Third-Party Services
Our Platform may contain links to third-party websites and services, including games from third-party developers. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before interacting with their content.
11. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
12. Children's Privacy
GamePlex is intended for users of all ages. However, we do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately so we can remove it.
13. User Rights (GDPR & CCPA)
Under GDPR (EU users) and CCPA (California users), you hold the following rights regarding your personal data. You may submit a request to our DPO to exercise any of these rights free of charge:
- Right to Access: Request a copy of your personal data we hold.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): Request full deletion of your personal data where legally applicable.
- Right to Restriction of Processing: Request to limit how we process your data.
- Right to Data Portability: Request your data in a machine-readable format for transfer to another controller.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: Withdraw any previously given consent for data processing or cookies at any time.
- Right to Lodge a Complaint: You may submit a complaint to your local data protection authority if you believe your rights have been violated.
To exercise these rights, please contact our DPO or privacy email listed above. We will respond to valid requests within 30 calendar days.
14. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: